Privacy Policy

Overview

Driram Group LLC ("Driram Group," "we," "us," or "our") is a managed IT services, web design, and cybersecurity company based in Cheektowaga, New York, serving Buffalo and Erie County. We respect your privacy and are committed to protecting any personal information you share with us.

This Privacy Policy explains how we collect, use, and protect your information when you visit driramgroup.com, contact us, or receive communications from us including SMS messages.

Information We Collect

We may collect the following types of information:

• Contact information — name, business name, email address, phone number, and mailing address when you submit a form or contact us directly.
• Usage data — pages visited, time spent on site, browser type, and referring source, collected via Google Analytics.
• Communication data — messages you send us via our contact form, email, or SMS.
• Business information — details about your business that you voluntarily share when requesting services.

SMS Messaging Policy

We use SMS messaging to share information about our IT services, promotions, and business updates with interested businesses and individuals in Buffalo and Erie County, NY.

Opt-out: You can opt out of SMS messages at any time by replying STOP to any message. After opting out, you will receive one final confirmation message and no further SMS will be sent.

Help: Reply HELP to any message for assistance, or contact us at support@driramgroup.com or (716) 259-1521.

Your mobile information will not be sold, shared, or rented to third parties for promotional or marketing purposes. SMS opt-in data and consent will not be shared with any third party.

How We Use Your Information

• To respond to inquiries and provide IT support, web design, and cybersecurity services.
• To send you relevant business communications, service updates, and promotional offers (with your consent).
• To improve our website and service offerings based on usage analytics.
• To comply with applicable laws and regulations.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

Data Sharing

We may share your information only in the following limited circumstances:

• Service providers — trusted third-party vendors who assist us in operating our website and delivering services (e.g., email platforms, analytics tools). These providers are contractually obligated to protect your data.
• Legal requirements — if required by law, court order, or government authority.
• Business transfers — in the event of a merger, acquisition, or sale of assets.

Cookies & Analytics

Our website uses Google Analytics to collect anonymous usage data. This helps us understand how visitors interact with our site so we can improve it. Google Analytics uses cookies — small text files stored on your device. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

We also use Google Ads tracking to measure the effectiveness of our advertising campaigns.

Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. As a cybersecurity company, we take data protection seriously.

However, no method of transmission over the internet or electronic storage is 100% secure. We encourage you to use caution when sharing personal information online.

Your Rights

You have the right to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your personal information.
• Opt out of SMS communications at any time by replying STOP.
• Opt out of email communications by using the unsubscribe link in any email.

To exercise any of these rights, contact us at support@driramgroup.com.

Children's Privacy

Our services are directed at businesses and adults. We do not knowingly collect personal information from individuals under the age of 13. If you believe a child has provided us with personal information, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date. We encourage you to review this policy periodically.